Citizen Advice East Berkshire – Slough Covid Recovery Advice Service

The Citizens Advice East Berkshire – Slough Covid Recovery Advice Service supports anyone living or working in Slough by providing free, independent, impartial, confidential help.

Initial advice is available on issues such as Benefits, Money matters, Housing, Work, Relationship Matters etc. Their work can improve people’s financial situation and health; reducing stress and increasing people’s confidence to deal with their own problems. They can be contacted by telephone and by email, where they will do an assessment and provide initial advice or signposting to other relevant organisations.

Drop in service:
Chalvey Community Hub, Ladbrooke Road, Slough, Berkshire, SL1 2SR
Thursdays 10am-12.15pm
Initial advice sessions are available on a drop-in basis

Citizens Advice also provide the following national helplines:
Universal Credit Help to Claim: 0800 144 8 444 for first time Universal Claim application and queries – 8am to 6pm, Monday to Friday
Consumer Helpline: 0808 223 1133 If you have a problem with something you’ve bought or a service you’ve received – 9am- 5pm Monday to Friday
Debt Helpline: 0800 240 4420 If you need help with money or debt – 8am and 7pm, Monday to Friday

Email Us:

Send a short description of your query, your name and postcode to: advice.sl@caeb.org.uk

Freephone: 0808 1697766 9am-3pm Monday – Friday
Local line: 01753 981040

Website:https://www.citizensadvice.org.uk/ 

FirstStop Advice

FirstStop Advice is an independent, impartial and free service offering advice and information to older people, their families and carers about housing and care options for later life. The service is provided by Elderly Accommodation Counsel (EAC) in partnership with a number of other national and local organisations, and brings together a wealth of expertise to help older people explore the options and choices open to them. We can provide specialist help on any aspect of care, support or housing for elderly people, including financial issues as well as statutory rights and entitlements. A growing network of affiliated FirstStop Local services bring additional local knowledge, and in many cases can offer face-to-face advice including home visits. It is therefore our aim to now work closely with national and local partners who want to further develop the FirstStop model.

http://www.firststopcareadvice.org.uk/access-services/public/

Universal Credits – Budgeting Support

Money Advice Service’s Online Money Manager is an interactive tool that offers personalised advice, on making the most of your money while you’re on Universal Credit. It offers help and advice on a range of money topics, including opening a bank account, keeping on top of bills and dealing with debt.

Job Centre Plus

Delivering advice and support to people of working age, employers, pensioners, families, children and disabled people

Opening Hours
Monday to Friday 8am -6pm

Job Centre Plus
Upton Lodge 2a Yew Tree Road Slough SL1 2AQ

0845 604 3719
www.jobcentreplus.gov.uk

Autism Berkshire

Autism Berkshire is the county’s leading autism charity, offering a wide range of services to support individuals and families living with autism.

As part of the SPACE project, we deliver the following services for Slough residents:

  • Appointments for benefits advice for autistic people and their families with our expert adviser Kevin Jackson at the Shelter office at 27 Church Street, Slough. To make an appointment (these normally take place on Fridays), please email admin@autismberkshire.org.uk or call 01189 594 594.
  • The Hidden Pearls social group for autistic adults, which meets fortnightly on Tuesday evenings at the Earl of Cornwall pub, in Cippenham Lane, from 7pm to 9pm. For more information about the group and its activities, contact the co-ordinator, Sarah Brown, by email at sarah.brown@autismberkshire.org.uk, call 01189 594 594 or see our website at the address below.

Advice about autism is available by calling our Helpline service on 01189 594 594 between 10am and 1pm on weekdays or by emailing contact@autismberkshire.org.uk and from our Home Visiting Service, which provides advice to families in their own home – contact us to make an appointment.

We also run regular training workshops in Slough for parents and carers, offering advice about a range of topics and a support group, which gives an opportunity to hear from guest speakers, ask questions and share experiences with other parents and carers in a friendly and informal setting.

Courses for autistic adults about social and life skills are also available.

Opening Hours
Helpine Monday to Friday 10am to 1pm

Autism Berkshire
40 Caversham Road
Reading
RG1 7EB

01189 594 594
www.autismberkshire.org.uk

contact@autismberkshire.org.uk

Slough Refugee Support

Information and advice services for refugees and asylum seekers. Includes immigration, education, employment, housing, health, asylum procedures, benefits, English classes and a wide range of support services

Opening Hours
Monday – Closed. Tuesday 10am – 12pm noon drop in Wednesday Appointments for Casework. Thursday 10am -12 noon dropin and Friday 10am – 12 noon drop in

Slough Refugee Support
28 Bath Road
Slough
SL1 3SR

01753 537142
www.sloughrefugeesupport.org.uk

srsinfo@sloughrefugeesupport.org.uk

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