Citizen Advice East Berkshire – Slough Covid Recovery Advice Service

The Citizens Advice East Berkshire – Slough Covid Recovery Advice Service supports anyone living or working in Slough by providing free, independent, impartial, confidential help.

Initial advice is available on issues such as Benefits, Money matters, Housing, Work, Relationship Matters etc. Their work can improve people’s financial situation and health; reducing stress and increasing people’s confidence to deal with their own problems. They can be contacted by telephone and by email, where they will do an assessment and provide initial advice or signposting to other relevant organisations.

Drop in service:
Chalvey Community Hub, Ladbrooke Road, Slough, Berkshire, SL1 2SR
Thursdays 10am-12.15pm
Initial advice sessions are available on a drop-in basis

Citizens Advice also provide the following national helplines:
Universal Credit Help to Claim: 0800 144 8 444 for first time Universal Claim application and queries – 8am to 6pm, Monday to Friday
Consumer Helpline: 0808 223 1133 If you have a problem with something you’ve bought or a service you’ve received – 9am- 5pm Monday to Friday
Debt Helpline: 0800 240 4420 If you need help with money or debt – 8am and 7pm, Monday to Friday

Email Us:

Send a short description of your query, your name and postcode to: advice.sl@caeb.org.uk

Freephone: 0808 1697766 9am-3pm Monday – Friday
Local line: 01753 981040

Website:https://www.citizensadvice.org.uk/ 

FirstStop Advice

FirstStop Advice is an independent, impartial and free service offering advice and information to older people, their families and carers about housing and care options for later life. The service is provided by Elderly Accommodation Counsel (EAC) in partnership with a number of other national and local organisations, and brings together a wealth of expertise to help older people explore the options and choices open to them. We can provide specialist help on any aspect of care, support or housing for elderly people, including financial issues as well as statutory rights and entitlements. A growing network of affiliated FirstStop Local services bring additional local knowledge, and in many cases can offer face-to-face advice including home visits. It is therefore our aim to now work closely with national and local partners who want to further develop the FirstStop model.

http://www.firststopcareadvice.org.uk/access-services/public/

Universal Credits – Budgeting Support

Money Advice Service’s Online Money Manager is an interactive tool that offers personalised advice, on making the most of your money while you’re on Universal Credit. It offers help and advice on a range of money topics, including opening a bank account, keeping on top of bills and dealing with debt.

Advocacy in Slough

Advocacy in Slough is a free , confidential service provided by independent organisations, working in partnership to provide a range of independent advocacy services to residents of Slough.

Advocacy is taking action to help people say what they want , secure their rights, represent their interests and obtain services they need.

Advocacy in Slough provide the following types of Advocacy:

Generic Advocacy , Care Act Advocacy, NHS complaints Advocacy , IMHA – Independent Mental Health Advocacy and from Sept 2016 IMCA – Independent Mental Health Capacity Advocacy